User Guide

Do this before your first day of service. Your menu syncs instantly across all devices so every station sees the same items and prices. Start with categories, then fill in your items.

• 1Open Menu from the sidebar. Tap Add Item in the top right corner.
• 2Enter the Item Name, Category, Price, and Prep Time in minutes. Default categories include Mains, Sides, Drinks, Specials, Desserts, and Snacks.
• 3Toggle Available for ordering on. Items toggled off will not appear on the order screen until you switch them back on.
• 4Tap Save. Repeat for each item on your menu.
• 5To add a custom category directly while creating an item, tap the + chip at the end of the category row. Type your new category name in the prompt and tap Add. You can also tap Categories in the menu header to manage all categories at once, rename them, or delete empty ones.

When the app opens and the day has not been started, a Start of Day screen appears automatically. It asks who is starting the shift so the right flow opens: the owner counts the opening float, employees clock in. The sidebar tracks the session status all day.

• 1Open the app. The Start of Day screen appears automatically if the till has not been opened yet. Choose I'm the Owner to count your opening float, or I'm an Employee to clock in for your shift.
• 2On the Opening Float screen, tap + next to each denomination to count your bills and coins. The total calculates automatically as you tap.
• 3Tap Start Day with $XX.XX. The sidebar card switches from the orange Day Not Started state to a green Day Active banner showing your float.
• 4If an employee is starting, they tap I'm an Employee and select their name from the staff roster to clock in. The float count is not required for employee clock-in.
• 5If you tap Skip, the orange Day Not Started card stays in the sidebar. Tap Start Day there anytime, or from the orange banner that appears at the top of the Orders screen.

The order screen is split into two panels: the menu grid on the left and the cart on the right. Tap items to add them, adjust quantities inline, then send the order to the kitchen with one tap.

• 1When a customer walks up, optionally type their name and phone number in the Customer field at the top of the cart. This enables SMS notifications on Enterprise.
• 2Tap items in the menu grid to add them to the cart. Use + / - to adjust quantities.
• 3Tap Charge $X.XX to send the order to the kitchen and proceed to payment.

The kitchen screen runs on a separate device and updates in real time as orders are placed. Your cook sees each ticket the moment the cashier taps Charge. Tap Mark Ready when food is plated.

• 1Open the app on your kitchen device and tap Kitchen Display in the sidebar. The status badge shows the live connection.
• 2Pending orders appear on the left. Each ticket shows the order number, elapsed time, customer name, and item list.
• 3Tap Mark Ready ✓ when the order is plated. It moves to the Ready column. If the customer has a phone number, they get an SMS automatically on Enterprise.

After tapping Charge, the payment sheet slides up. Choose cash, card, external terminal, or Square. Cash automatically calculates change due. Optionally add a tip or discount before confirming.

• 1Tap the payment method: Cash, Card, External Terminal, or Square.
• 2For cash, enter the amount tendered. Change due is calculated instantly.
• 3Select a tip percentage or enter a custom amount. Apply a discount if needed. Tap Confirm Payment.

Connect your own Twilio account once in Settings and your truck automatically texts customers when their order is ready. You pay Twilio directly at their rates with no markup from us.

• 1Go to Settings → SMS Notifications. Log in to twilio.com and copy your Account SID and Auth Token from the console dashboard.
• 2Paste both values into the fields and tap Connect Twilio. Your Twilio phone number is detected automatically.
• 3From now on, any customer who has a phone number on their order will get a text from your truck name when the kitchen marks the order ready. No phone number? It skips silently.

Customer profiles are created automatically when a name is entered at order time. Use the Customers screen to look up returning customers, see their visit history, and note any allergy information.

• 1Open Customers from the sidebar. Search by name, phone, or email in the search bar.
• 2Tap a customer to view their contact details, total visits, lifetime spend, and full order history.
• 3Any allergy notes you add show as a red alert on the customer row so kitchen staff are always reminded.

The Reports screen shows a live summary of your revenue, orders, and top items. Switch between Today, This Week, and This Month to see trends. An end of day email report is sent to your inbox automatically when you close your shift.

• 1Open Reports. Tap Today, This Week, or This Month to change the period.
• 2Review Gross Revenue, Tax Collected, Total Orders, and the payment breakdown by cash vs. card.
• 3Scroll to Top Selling Items to see which items are driving the most volume and revenue.

Track your ingredients, set minimum stock thresholds, and link each ingredient to menu items to calculate your cost of goods automatically. The app flags anything below your minimum so you reorder before you run out.

• 1Open Inventory. On the Ingredients tab, tap + Add Ingredient. Enter the name, unit (kg, L, pcs), cost per unit, current stock, and minimum stock.
• 2Switch to the Recipe Costs tab to link ingredients to menu items. The app calculates your cost per item and margin automatically.
• 3Use the Variance tab to compare expected versus actual stock and find where product is being lost.

Log any business cost here as it happens: fuel, permits, supplies, equipment repairs. Every expense feeds directly into your Profit and Loss report so your net profit number is always accurate.

• 1Open Expenses. Tap + Add Expense.
• 2Enter the Amount, pick a Category (Fuel, Permits, Equipment, Supplies, and more), and write a brief Description.
• 3Tap Add Expense. The total updates immediately and rolls into your P&L automatically.

The P&L screen pulls together your revenue, cost of goods, labor, and expenses into one statement. Read it at the end of each month to understand whether your truck is profitable and where costs are eating into your margin.

• 1Open Profit and Loss. Select This Month or Last 30 Days for a meaningful view.
• 2Read the Net Profit card. Green means profitable, red means costs exceeded revenue for that period.
• 3Drill into the Statement section to see exactly which cost category is largest: goods, labor, or expenses.

When service is over, close the session from the sidebar. The till resets overnight so the next app launch prompts you to start a fresh day. On Pro and Enterprise an end of day email report is sent to your inbox automatically.

• 1Tap End Day on the green Day Active card in the sidebar. You can also reach this from Settings → Day Controls → End of Day Report.
• 2The end of day screen shows today's total orders, gross revenue, and payment breakdown.
• 3Count your closing cash drawer by denomination. The app compares your count to the expected total (opening float plus cash sales) and shows any overage or shortage.
• 4Tap Close Day to finalize. On Pro and Enterprise, a summary report is emailed to your account address automatically. The next app launch will prompt you to start the day again.

The owner account signed in on the iPad always has full access — there is no separate device PIN to unlock the app. Staff clock in with their own 4-digit PIN only when they want to switch into their restricted role, so the owner is never locked out of their own iPad.

• 1Each employee is given a 4-digit PIN when you add them under Labor. Assign roles (Staff, Manager, or Owner) there too — the role controls which sections of the sidebar they can see.
• 2To clock a staff member in, tap the Clock In icon next to "Owner" at the top of the sidebar. Pick their name from the avatar picker and enter their PIN.
• 3While an employee is clocked in, their name and role show in the sidebar in place of "Owner." Tap the sign-out icon there to clock them back out and return to full owner access.
• 4An idle staff session automatically clocks out after the configured inactivity timeout, set in Settings → Staff → Auto Lock After: 15 min, 30 min, 1 hr, or 2 hr.

Settings covers your business profile, tax configuration, currency, payment processor, promo codes, and staff auto-lock. Changes take effect immediately and persist across app restarts.

• 1Tax Region: Under Tax Configuration, tap Change next to Tax Region. Pick your country and then your province, state, or region. The correct rate is applied instantly. You can still override it manually with the toggle below.
• 2Business Logo: Under Business Profile, paste a URL to your truck logo image (JPEG or PNG). The logo appears on receipts and the sidebar header. You can also edit your truck description and receipt footer message here.
• 3Currency: Tap your currency (CAD, USD, INR, PKR) in the Currency section. All prices and reports switch instantly.
• 4Promo Codes: Tap Add Code in the Promo Codes section to create discount codes. Set the code text, a percentage or fixed discount, and toggle each code active or inactive at any time.
• 5Language: Tap your preferred language in the Language section — English, Español, Français, हिन्दी, or اردو. This changes the app's display language on this device only, independent of the iPad's own system language.